What if your retail business was not just transactional but transformational?
In this Retail Playground Expert Session, Tracy Skelly, founder of Little Cocoa Bean, shares her holistic approach to relationship-driven retail, one that goes far beyond customer experience and extends to how we treat vendors, employees, community partners, and even competitors.
At Little Cocoa Bean, Tracy leads with a simple but powerful belief: retail is service, even when it is for profit. From sourcing products from local women-owned businesses instead of large distributors, to creating systems, to supporting employees through lifeās hardest seasons, her business model is rooted in the idea that there is enough pie for everyone.
Whether you are early in your retail journey or stepping fully into your next level of growth, this session will challenge you to think bigger than transactions and consider how every relationship that touches your business can become part of your village.
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**Open to allāfree for members or $10 for non-members. The Retail Playground membership includes access to this event and many more!Ā JoinĀ or activate your 14-day freeĀ trialĀ now!